Orders are shipped via USPS First Class mail or Priority Mail depending on weight. You will receive an order confirmation via email and a separate email with tracking information once your order ships.
Security & Privacy
Your payment information is always protected by Authorize.net, one of the world’s most trusted credit card processors via TSL/SSL (Transport Layer Security/Secure Sockets Layer) protocols. Your credit card information is not stored. GRMTAC does not share or sell your personal information.
Returns/Exchanges & Warranty
How do I return an item?
Email email@example.com to obtain a Return Authorization. Then securely package your item and mail it to: GRMTAC Returns [insert Return Authorization number], 1727 Essex Street #604, Rahway, NJ 07065.
I have a defective product and I would like it replaced. What is your warranty policy?
We stand behind all of our products. If your product is damaged due to a manufacturer defect we will gladly replace it for you. Please email a photo of the defective product to firstname.lastname@example.org and one of our assets will follow up with you.
How do I receive a full refund?
Return your item(s) in new condition within 30 days for a full refund. If an item is used or past 30 days, it is not eligible for return.
How do I exchange an item?
If you would like to exchange an item for a different size, color, style or product, return the item(s) for a refund and place a new order on grmtac.com. Your account will be refunded when the item(s) have been received.
How long does the refund process take?
Once your order has been received, please allow 2-3 business days for your return to be processed. Once your return has been processed your refund will be issued immediately. Refunds typically take 2-3 days to clear your account depending on your bank.